Laurel Bank Surgery

0113 295 3900

Patient Voice: your opinion matters


There are many ways to have a say in the services this surgery and the NHS provide.  If you have a comment, a suggestion or a query you can:

  • Join our patient group
  • Leave comments via the NHS Choices website (or you can read previous comments)
  • Leave feedback using the Friends and Family Test
  • Email Jane Heuston, Practice Manager at
  • Join other patients across the locality in training sessions designed to help patients get their opinions heard: Patient Engagement Programme

See the pages on the sidebar for further details.



Friends and Family Test

The Friends and Family Test is a simple way to leave feedback following your most recent appointment.  If you have given us your mobile phone number and consent to receiving ... [continue] Friends and Family Test

Join our Patient Participation Group

To ensure we deliver the health service our patients want, Laurel Bank Surgery has a Patient Participation Group (PPG).  This is a group of patients who meet at the practice with Practice ... [continue] Join our Patient Participation Group

Patient survey and results

2016 Report View our Improving Practice Questionnaire Report: Summary of results: ipq-laurel-bank-surgery-44080-poster or Full report:  improving-patient-questionnaire-report-aug-2016 2015 Report LBS PPG Report 2014-15 View our 2013-14 Patient Survey & Report: Laurel ... [continue] Patient survey and results

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